CargoSpace launch terms
Operator Terms
These terms apply to operators, private drivers, transport SMEs, and fleets listing capacity on CargoSpace.
These are CargoSpace launch operating terms and should be reviewed by a South African legal advisor before broad public paid rollout.
Operator status
Operators are independent service providers and are responsible for their own drivers, vehicles, permits, insurance position, tax position, and legal compliance.
CargoSpace (Pty) Ltd, registration number 2026/551449/07, operates a technology marketplace, coordination layer, and trust-record system. CargoSpace is not the carrier, insurer, underwriter, bank, regulated custodial or trust-account service, courier, freight forwarder, or payment institution unless a separate written agreement says otherwise.
Verification and conduct
CargoSpace may request ID, licence, vehicle registration, business registration, insurance proof, bank confirmation, route evidence, photos, references, or other trust records before increasing access to leads or bookings.
Operators must treat cargo carefully, communicate delays quickly, follow agreed pickup and delivery instructions, and provide requested proof such as pickup photos, delivery photos, recipient confirmation, or notes.
Payouts and disputes
Where the customer pays the operator directly, verified bank confirmation is required for both parties before payment details are exchanged. The operator supplies payment details, issues the transport invoice, and confirms receipt in CargoSpace. Where the customer selects Managed Payment, operator settlement timing depends on verified Paystack payment, confirmed delivery evidence, dispute status, and payment-partner rules. Same-day settlement must only be promised where operationally available.
CargoSpace may pause lead access, match alerts, payout coordination, or account access while investigating fraud, damage, non-delivery, misrepresentation, or safety concerns.