Terms of Use

CargoSpace is a facilitator, marketplace, coordination layer, and trust-record system. CargoSpace is not the carrier, insurer, underwriter, bank, escrow provider, courier, freight forwarder, or payment institution unless a separate written agreement says otherwise.

CargoSpace helps shippers, operators, and partners capture route information, shipment requests, verification records, communications, match suggestions, delivery evidence, and operational notes.

During launch, some matching, verification, support, payment coordination, and dispute handling may be semi-manual. Users agree that pilot workflows may change as CargoSpace learns from real route, trust, and pricing feedback.

A match suggestion is not a guaranteed booking. A booking is only confirmed when the shipper, operator, and CargoSpace-admin workflow all confirm the relevant commercial and operational details.

Users must provide accurate contact, identity, cargo, route, vehicle, timing, and payment information. Users must not submit illegal, dangerous, prohibited, misdeclared, or stolen goods.

Operators are responsible for lawful vehicle operation, licensing, roadworthiness, driver conduct, permits, safe handling, and compliance with applicable transport laws.

CargoSpace may help coordinate evidence and communication if a shipment, payment, cancellation, or delivery dispute occurs. The underlying transport service remains between the relevant shipper and operator unless CargoSpace expressly agrees otherwise in writing.

Refunds, cancellation charges, operator payouts, and liability limits depend on the confirmed booking terms, proof available, and applicable law. CargoSpace may pause a match, lead, payout coordination, or account while reviewing a dispute.